Faq
General
- Is the hotel located in the center of POSITANO?
The hotel is located within Positano, about a 10-minute walk from the center.
- What is the nearest airport?
The nearest airport is Naples Capodichino International Airport.
- How can I reach the hotel?
Plane: Upon arrival at Naples Capodichino airport, you can book a private transfer service upon request to reach us.
Train: From Naples Central Station or Naples Piazza Garibaldi, follow the signs to reach the “Circumvesuviana” train line to Sorrento. From Sorrento, take a Bus (SITA) that will take you to POSITANO (Chiesa Nuova stop). From the SITA bus stop (Chiesa Nuova), the hotel is 800 meters away; you can use the local “Interno Positano” bus which stops in front of the hotel (Fornillo stop).
Ship: A public hydrofoil service connects the port of Positano with the ports of Naples, Salerno, Sorrento, Amalfi, and Capri. From the port of Positano, a porter service is available at €10 per bag, payable directly to the porter for luggage transport. We recommend contacting us to book the luggage transport service.
Car: From the airport or station in Naples, follow the signs for “tangenziale-autostrade” and continue on the A3 motorway – Salerno/Reggio Calabria. Take the Castellammare di Stabia exit and continue on the SS145 to Sorrento. Along the road, you will find signs for Positano; once in Positano, at the intersection continue towards “Centro”. After about 700 meters you will find our hotel at Via Pasitea 165. Travel time: about 1 hour 30 minutes.
- Is the hotel open in winter?
The hotel is generally open from March to October.
- Is the hotel suitable for families?
Yes. At Hotel Posa Posa, families and children are welcome.
- Does the Hotel have a pool?
Yes, the hotel has a swimming pool with a hydromassage, equipped with sun loungers and umbrellas.
- Does the hotel have parking?
The hotel does not have private parking but offers a 24-hour car valet service for a fee. The cost is Euro 50.00/60.00/70.00 per day depending on the size of the car.
- Are pets allowed?
Unfortunately, animals are not allowed at our hotel, with the exception of guide dogs.
- What are the reception hours?
The reception is open 24 hours.
- Does the hotel have a concierge service?
Our concierge is available to help you plan your stay in the best possible way.
- What time is the room available on the day of arrival and what time should it be vacated on the day of departure?
For arriving guests, rooms are available starting from 14:00. On the day of departure, the room must be vacated by 11:00.
- Can luggage be left at the reception?
POSA POSA has a luggage storage room for guests arriving early or intending to leave Positano a few hours after check-out.
- Does the hotel have a Wi-Fi connection?
Yes. The connection is free both in the rooms and in the common areas so you can share your experience in real-time! And always remember to leave us a review on Tripadvisor.
- Does the hotel offer a laundry service?
Yes, for a fee.
Booking
- Is breakfast included in the room price?
Yes. A generous à la carte breakfast is included in the room price.
- Which credit cards are accepted for payment?
Visa, V-pay, Mastercard, Maestro, American Express, Pagobancomat, JCB, Unionpay.
- What are the reservation cancellation terms?
You can cancel your reservation without penalty up to 14 days before your arrival date.
- Do I have to pay a tourist tax?
Yes, the municipality applies a tourist tax between April 1 and October 31. The applicable tax is €4.00 per person per night, excluding children under the age of 10. Payable on site.
- Once the reservation is made, will I receive a confirmation from the hotel?
Yes. The hotel will send a booking confirmation via email.
Dining
- What are the breakfast hours?
À la carte breakfast is served from 7:30 a.m. to 10:00 a.m.
- Is it possible for people with celiac disease or specific dietary requirements to have a special breakfast?
Yes.
- What are the restaurant's opening hours?
The restaurant is open from 1:00 p.m. to 10:30 p.m.
- Does the restaurant have a weekly closing day?
No.
- Is there a dress code?
No.
- Is the restaurant also open to walk-in guests?
Yes, our restaurant is also open to non-staying guest.
- Is it necessary to make a reservation?
A reservation is always recommended
- How can I make a reservation?
Reservations can be made via our website in the appropriate section, by telephone at +39 0898122377, or by email at info@hotelposaposa.com.
- What kind of cuisine does the restaurant offer?
The Mirage restaurant offers high-quality cuisine made with authentic Mediterranean ingredients.
- Is there the possibility of vegetarian, gluten-free dishes?
Yes, the restaurant can satisfy customers with particular needs (food allergies or intolerances) just as we are able to satisfy our vegetarian or vegan guests.
- Are children welcome guests?
Certainly.
- Does the restaurant have guarded parking?
The restaurant does not have parking. It is advisable to park your car or motorbike opposite in the car parks near the hotel (paid parking).
- Which payment methods are accepted?
Cash or credit cards: Visa, V-pay, Mastercard, Maestro, American Express, Pagobancomat, JCB, Unionpay.
- Is it possible to buy a lunch or dinner as a gift?
Certainly. It is possible to purchase a gift voucher for a lunch or a dinner.
- Are dogs allowed access?
No, with the exception of guide dogs.
- Does the restaurant have a Wi-Fi connection?
Yes and it is free, so you can share your experience in real-time! And always remember to leave us a review on Tripadvisor.
